NO CAP. NO CONFUSION. STRAIGHT ANSWERS.

Need to make a change? Email us ASAP at demrockcity@gmail.com.

We move fast. Once production starts, we can't cancel or modify an order.

Every piece is made to order.

Check the size guide before you tap in.

Not sure about sizing? Hit us up before checkout and we'll help you choose the right fit.

Every order is made to order.

Production: 2–5 business days
U.S. Shipping: 3–7 business days
International Shipping: 10–20 business days

You'll receive tracking information as soon as your order ships.

Yep.

DEMROCKCITY ships worldwide.

Customs fees and import duties may apply depending on where you're located.

Check your mailbox, front porch, building office, or with a neighbor first.

If it's still missing, email us and we'll help you track it down.

If your order hasn't entered production yet, we may be able to update it.

If it has already shipped or is returned to sender, we'll help reship it, but additional shipping charges may apply.

Because every item is made to order, all sales are final.

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with:

• Your order number
• Photos of the issue
• A brief explanation

Email: demrockcity@gmail.com

We'll review it and make it right when eligible.

Since every piece is produced specifically for your order, we can't offer size or color exchanges.

Please review the size guide before ordering.

If there was an error with your order, reach out and we'll review the situation.

We accept:

• Visa
• Mastercard
• American Express
• Discover
• Apple Pay
• Google Pay
• Shop Pay
• Shop Pay Installments when eligible

Absolutely.

DEMROCKCITY uses Shopify's secure payment infrastructure and encrypted checkout system.

We never see or store your payment information.

Questions?

Reach us directly at:

demrockcity@gmail.com

We typically respond within 24–48 hours.